Good day, I have been a loyal Vodacom account holder for many years up till now and have never experienced such total incompetence and disregard for client service as was experienced from your customer care department, regarding the simple cancellation of a contract that was no longer needed. Request a call back and a sales consultant will get back to you as soon as possible. Prevention and Response In March 2014, Vodacom and the Department of Social Development (DSD) collaborated to launch the Gender-Based Violence Command Centre, with Vodacom contributing R4 million for the creation of the call centre that is managed by trained government-employed social workers. It's sometimes hard to find information about how best to contact companies like Vodacom by email, so GetHuman gathers information like this from customers so we can share amongst ourselves. In case you didn't realize there was an alternative, the best phone number for Vodacom customer support is 082111. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Vodacom not taking responsibility. In partnership with the Department of Basic Education, ... — Takalani Netshitenzhe is External Affairs Director for Vodacom South Africa. Vodacom encourages you to keep buying V-Bucks to complete puzzles. There are 6 ways to reach Vodacom across 4 communication modes: email, chat, phone, web. After the 24 th of March 2018, all old codes will be switched off. shows you how life is made better with technology and how it can be put to the best use in everyday life. Vodacom provide statements via email, as well the option that customers can view their accounts on-line. Vodacom KwaZulu Natal Region, in partnership with KwaZulu Natal Department of Education and Durban University of Technology (DUT), are launching an exciting programme that will see over 300 young girls between the ages of 14 and 18 from previously disadvantaged schools receive coding and robotics training.Vodacom’s #CodeLikeAGirl programme aims to encourage more girls to … Vodacom is majority owned by Vodafone, one of the world’s largest mobile communications companies by revenue. VODACOM ACCOUNTS & BILLING DEPARTMENT. READ ALSO: What are Vodacom talking points and how to use them . This is the best email address for Vodacom customer service. Your selected option will then be performed as specified on the Deceased accounts management form. A Prepaid conversion is when a premature settlement is done and all outstanding amounts have been settled on an account. If you find any mistakes in this information, please let us know below. World Remit is an online money transfer service. Once the requested documentation has been submitted, you will receive a reference number via a system generated SMS. Vodacom Email Loading .... Redirect. My Vodacom is a self-help services channel which lets you conveniently manage cellphone numbers billed to your account via desktop, mobile and app. Redirecting to Vodacom Portal. This information is according to 4,938 GetHuman users who are also Vodacom customers over the past 180 days. 1. Are split bills giving you splitting headaches? The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. We have prepared a few tips to help you with the process. accounts department Vodacom was not debiting my account, when I phoned them to find out why they told me my account was in a credit.. now this month they debit my account with a double payment. I cancelled my wifi device number *** *** ****. You can help! The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Service problem. Email the completed form to: [email protected] Download form . Hi, Am I the only Vodacom subscriber that gets promises from the accounts deprtment and then when the next Invoice arrive the credit for content services (that vodacom cant explain), is not done? Our enterprise expertise includes Broadband Internet, cloud, IoT, data, voice services and more. GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. The number will remain active, however it will be changed to a Prepaid number. Vodacom provides customer service by email and also by phone. All site users, please read this section before starting to use our site and services, please note that while using this site you agree to its terms and conditions, If you do not agree to the terms and conditions presented in this section, please leave the site and/or don’t make any use of its services. iii. Payments Contact Centre 082 17855. Upon calling Vodacom again they point the blame at the shop again and said that they are responsible as they are the ones that loaded the contract and not Vodacom themselves.I thus had to reopen the query at Vodacom.I have also been a victim of them invading into my privacy which I am furious about: someone at either Vodacom or The 4U Shop has requested itemised billing on my account … But more often than not, Vodacom customers want to talk to a real live human being as soon as possible and check it off their to-do list. If you have just lost a loved one, we deeply sympathize with you. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Service problem. In case you didn't realize there was an alternative, the best phone number for Vodacom customer support is 082111. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Vodacom provides customer service by email and also by phone. And so they prefer calling Vodacom at their 082111 phone number instead. GetHuman does not answer Vodacom's emails, work as part of its customer service operations or have any other connection of any kind. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. Sharing is what powers GetHuman's free customer service contact information and tools. Hi, since I had to replace my hard drive, I cannot get hold of my mail. 199 – Vodacom Community Service customer care. I had my phone fixed there in may, I h... Good day*I have a contract sim with vodacom but when i try to register me on the app th... Im having a problem with my phone of Network unlock code of ZTE l***. It appears that these two formats do not communicate with each other, resulting that Vodacom threaten their customers to discontinue services for none payment not updated by the accounts department. With our free tools, you can check out the current wait time for Vodacom and use our Have Them Call Me Instead tool. Vodacom claims its randomized but 7 puzzles on 8 different occasions without winning a single prize is a scam not a randomization. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Click here to see all the ways we know to contact Vodacom currently. Click here to see all the ways we know to contact Vodacom currently. When you email Vodacom one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. Customer care. Get your business to be its best with SA's best network. When you email Vodacom one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. Dial 135 from your Vodacom handset Call from RSA on 082 135 Call from abroad on +27 82 135 Lines open 24 hours Vodacom’s approach to GBV focusses on prevention, response and victim empowerment. ii. You are here: My Vodacom Self-service . your email. Vodacom repair call centre 082 1944. Email Vodacom customer service help at this email address for the fastest reply. Request a call back . You can call Vodacom at + 278 2135 phone number, write an email to customercare@vodacom.co.za, fill out a contact form on their website www.vodacom.com, or write a letter to Vodacom, Vodacom Corporate Park, 082 Vodacom Boulevard Vodavalley, Midrand, Gauteng, 1685, South Africa. Download the deceased account management form. The executor, in most cases, will be in possession of an Executorship letter, which helps to prove that they have been put in charge of someone’s assets, after they have passed away. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. Fill in the form. GetHuman tries to source the best Vodacom customer service information from customers so we can share our best hints and tricks with each other. Read 224 comments. Initial Vodacom complaints should be directed to their team directly. We are here to help customers like you by simply making information that you share available to all customers. If you send an email late at night, you probably won't get a reply until the next business day. Vodacom has repeatedly argued that it no longer kept records relating to the revenue that the Please Call Me service has generated for the company since its launch 19 years ago. Disclaimer for www.contact-us.co.za. That department is open 24 hours, 7 days. Yes, should you wish to cancel the contract after transferring it to someone else, the normal cancellation process will apply. in January 2011 i had all 3 my Vodacom accounts cancelled. When submitting your documents to Vodacom, please make sure that its in the following file format: i. Also, learn how to track your usage and control your spend with My Vodacom online or using our app. Can you please send me the detailed june **** statement of this number: **********(call... Dear Vodacom*Recorded a query * June **** Ref *-**************. I left South Africa before activating international roaming on my Samsung S**. Buying Airtime Vodacom for yourself/others through World Remit. I received an SMS today at 11h17 on the 11th of January 2016 stating that my account has not been paid and that a full payment of R448.00 will be paid to my Vodacom Account within the next 5(five) days. Prefer us to call you? Check data bundle pricing or view our latest data deals. What document file format is acceptable? If you find any mistakes in this information, please let us know below. Still waiting at the Garage to fill up fuel. An executor is someone who has been appointed to carry out the needs of a deceased person’s estate. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Step 3. Contact Vodacom customer service. I've completed 7 different puzzles on 8 separate occasions and when it comes to the final piece of puzzle,it's withheld by Vodacom. is there... Poor service at Vodacom Hartees Village Mall.**. With our free tools, you can check out the current wait time for Vodacom and use our Have Them Call Me Instead tool. Telling us about any imperfections is useful and helps all of us. Dear Vodacom Accounts Department. This is unacceptable.....1 call I am in a credit and the next thing they take double payment. A closely guarded internal Vodacom investigation has flagged a questionable partnership deal between the telecommunications giant and a Free State businessman linked to former premier Ace Magashule. … I bought airtime accidentally instead of transferring money. We're listening, from the first click. Troubleshoot using our self-service tools, read our FAQs; and if you still can't find what you're looking for, our special forces … 124 – To blacklist or report a stolen phone, you can call this Vodacom customer care line.. 082 129 YEBO (9326) – Call this number if you want to switch (port) to Vodacom, or what is known as porting a mobile number (it’s free from a Vodacom cell phone). Step 2. Find a store . Vodacom Now! I have now sent 2x emails and phoned the Accounts department for my payment date to be changed to the 1st of every month. Was informed that the q... hi my name is matladi kamogelo khubega my phone number is **********, i would like to l... Goodafternoon. Buy airtime online Vodacom via World Remit. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor! For COVID-19 updates, visit the official … Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. We need the following deceased's details: If you have the necessary information, complete the following steps: Download the deceased account management form, Email the completed form to: [email protected]. This month the debit orders went off again before the 1st on both my contracts. **I am Senamile Dlamini owner of Vodacom number **********. Business in retail stores . There are 6 ways to reach Vodacom across 4 communication modes: email, chat, phone, web. GetHuman tries to source the best Vodacom customer service information from customers so we can share our best hints and tricks with each other. Recent recommendations regarding this business are as follows: "When you close a account or contract please follow-up on it. Find out more. Find your nearest Vodacom store online. They are are listed on the JSE Limited and the head office is … For more information, call Customer Care on 082 111, FREE from a Vodacom cellphone. To enquire further information on your accounts, dial 137. Shop, manage your services and get help online. I would like to change my physical address. I have sent it on the 19th of January and later again. after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts at no penalties or expenses to me. When submitting your documents to Vodacom, please make sure that its in the following file format: 2. Just like our new Vodacom Customer Care numbers, it’s not complicated, fam. One of our consultants will contact you within 3 working days, to provide you with feedback. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Telling us about any imperfections is useful and helps all of us. Vodacom made to deductions in the amount of R448.00 on 31st December 2015 out of my bank account. Register for an account. To their team directly free from a Vodacom cellphone Vodafone, one of the world ’ s complicated! You find useful here with your loved ones- that 's what powers gethuman free... I am Senamile Dlamini owner of Vodacom number * * * * *! Are as follows: `` when you close a account or contract follow-up... 7 days of a Deceased person ’ s not complicated, fam is External Affairs Director for Vodacom support... That you share available to all customers here to see all the ways know! Live person seconds from now who can do price comparisons for you and get help online … is! Download form just lost a loved one, we deeply sympathize with you our Vodacom. 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